1. Introduction

The AirLink RV50X can be utilized past WIN-911 to send and receive text messages for Alarms and Reports.

The AirLink® RV50X requires WIN-911 version 4.xx.5 or newer. If you lot're not sure which version of WIN-911 yous take, open up WIN-911 Workspace and navigate to System -> System Info, y'all will see the Release Version. You can also check Add/Remove Programs for the version number of the WIN-911 Navigation module.

This guide volition walk through the installation and setup of the Sierra Wireless RV50X for apply with the WIN-911 SMS Notifier module to ship and receive text messages.

The RV50X configuration interface, called ACEmanager, is accessible via a Series, USB, or Ethernet connection. For this document, our focus will exist on Ethernet connectivity, which allows for a connexion directly to a PC or a network switch inside your LAN.

2. SIM Card Info

Before configuring your modem, you will demand to gear up a wireless business relationship with a supported cellular provider and obtain a Standard sized SIM card.

NOTE: You tin use a Micro or Nano SIM carte but you lot'll demand the appropriate Standard SIM menu adapter.

The RV50X currently has carrier approvals from Verizon, AT&T, T-Mobile USA, Southern Linc, Sprint, U.s.a. Cellular, Rogers, Telus, and Bong. If your carrier is non listed, please contact Sierra Wireless to confirm support.

NOTE: The RV50X is just capable of sending text letters containing ASCII characters.

WIN-911 tin potentially send many text messages and then we recommend subscribing to an unlimited texting plan to avoid overage charges. Neither a data nor voice plan is required for utilize with WIN-911.

It is possible to install the modem ahead of time without a SIM card, but WIN-911 will non role correctly until the SIM card is installed in the modem.

A. Installing the SIM Carte du jour

The RV50X has two standard SIM card slots. This feature allows users to install SIM cards for two different network operators, use one SIM card initially and afterward modify network operators past configuring the new SIM card to be the Master SIM card. For the purpose of this install guide, we are assuming you are using a unmarried SIM card.

The upper slot is Slot 1 and the lower slot is Slot ii. Since nosotros are using merely 1 SIM carte, Sierra Wireless recommends that you install information technology in Slot ane. If you're interested in supporting multiple carriers with ii SIM cards, delight refer to the Sierra Wireless RV50X User Manual.

To install the SIM carte du jour

  • Employ a #ane Phillips screwdriver to remove the SIM card cover.
  • Orient your SIM card as shown. With the aureate contacts of the SIM bill of fare face downwardly, insert information technology in the upper SIM slot (Slot i).
  • Gently slide the SIM card into the slots until it clicks into identify.
  • To remove the SIM card, printing the SIM card in, and release information technology. Gently grip the SIM card and pull it out.
  • Supersede the SIM carte cover.

3. Modem Hardware

If y'all purchased your modem from WIN-911 Software, ii antennas and a power adapter accept been supplied with it.

  • Connect antennas to the Cellular and Diversity connectors.
  • Connect the ability supply adapter to the DC Power connector.

4. Modem Network Configuration

There are two options for connecting the modem to your WIN-911 organisation. First, you may connect the modem to a network switch and access it from anywhere within your network. Second, you may connect the modem direct to your WIN-911 system with an Ethernet cable then it is only accessible from the WIN-911 organisation. We volition cover the details of both options.

A. Connecting the Modem to a Network Switch / LAN

The RV50X is configured to be used equally a router which means if you lot connect information technology to a LAN, out-of-the-box, information technology may begin assigning IP addresses to other devices on your network. We want to avoid this from happening, so we will be disabling the modem's router capabilities earlier connecting it to your LAN.

We have plant the easiest way to initially access and configure your modem is by connecting an Ethernet cable from the modem straight to a PC. You practice not need to connect the modem to the PC running WIN-911 for this footstep, this is only needed for the initial configuration. One time the configuration is complete, yous can connect the modem to your LAN.

  • With the RV50X powered up, connect an Ethernet cable from the modem to your PC. Your PC should automatically connect the modem and receive an IP accost. You can now access Acemanager, which is the configuration interface for the modem,past opening http://192.168.xiii.31:9191 in a browser.
  • You volition be prompted to log in, use the default credentials below.
Default Credentials
User Proper name
 		user
Password 12345

IMPORTANT: If the default 12345 no longer works due to a policy change from Sierra Wireless, there is also a password printed on the sticker on the lesser of the device that should exist used to attempt the login.

  • Once logged in, click the LAN tab on the superlative and select Host Port Routing on the left.

  • Alter Proxy ARP (Principal Gateway) to Disableand click Useon the top right.
  • Click Etherneton the left.
  • Since we are adding the RV50X equally a network device on your LAN, you will demand to assign a static valid IP address which is reachable by the WIN-911 system. If you're not sure which address to use, consult with your IT team.
  • Under the Generalsection, make the following changes.
    • Device IP: Set the static IP address you were provided by your IT team.
    • DHCP Style:Disable

Annotation: 50eave Starting IP, Ending IP, and DHCP network mask at their defaults. When you disable DHCP, they're no longer used.

  • Click Applyand and then Rebooton the top right. Your modem is now configured to be fastened to your LAN. Unplug the Ethernet cable from your PC and adhere it to your network switch. Once connected, you should be able to open Acemanager from the WIN-911 system. Once connectivity is confirmed, y'all are ready to configure the modem for use with WIN-911.

B. Connecting the Modem Straight to a PC via Ethernet

The RV50X operates as a router so connecting your PC directly to the modem is a simple procedure.

  • With the RV50X powered up, connect an Ethernet cable from the modem to your PC. Your PC should automatically connect the modem and receive an IP accost. You can now access Acemanager, which is the configuration interface for the modem, by opening http://192.168.13.31:9191 in a browser.
  • You lot will be prompted to log in, employ the default credentials below.
Default Credentials
User Proper noun
 		user
Password 12345

IMPORTANT:  If the default 12345 no longer works due to a policy alter from Sierra Wireless, there is also a password printed on the sticker on the bottom of the device that should be used to effort the login.

  • In one case you have Acemanger loaded in a browser, you are ready to configure the modem for use with WIN-911.

five . Configuring Modem SMS Settings

WIN-911 and the RV50X communicate with UDP packets over a defined port. When WIN-911 sends a text message, it creates and sends a UDP package containing the recipient info and bulletin contents. Once the modem receives the package, it responds to WIN-911 with an ACK message indicating the message was received and sends a text message to the recipient. When the RV50X receives a text message from an operator, information technology sends the bulletin contents to a predefined IP address in the modem configuration. This IP address must exist the WIN-911 system and should be static. If the IP address of WIN-911 were to change, it would stop receiving inbound text messages. The following steps will accept you through configuring the modem to communicate with WIN-911.

Note: The following steps are the aforementioned if you have connected the RV50X to your LAN or directly to the PC running WIN-911.

  • Open Acemanagerin a web browser and log in.
    • You should know which IP accost to utilize from the previous steps in this certificate.
  • Select the Servicestab and then SMSon the left and set the following settings.
Setting Value Notes
SMS Mode Control and Gateway
SMS Destination IP
Local Host IP IP Address of WIN-911 Organisation
 		Should be a static IP accost, if it changes, the modem will cease sending messages to WIN-911
Local Host Port 911 You lot can apply dissimilar UDP port values as long as the chosen ports are non in use by other applications.
ALEOS Port 911 Must match the Local Host Portsetting.
  • Once you accept changed the settings, click the Apply button and so Reboot.
  • Once the modem finishes rebooting, information technology is gear up for use with WIN-911.

6. Configure Windows Firewall

Y'all must configure the firewall on the WIN-911 system to allow inbound UDP traffic over the port selected in the previous section. Follow these steps to create a firewall exception for the WIN-911 SMS Runtime executable using the built-in Windows Firewall. If you're using a 3rd party firewall, refer to their documentation for creating firewall exceptions.

  • Press the + R keys on your keyboard, to open the Run window. Then, type "control firewall.cpl" in the Open field and hitting Enter or press OK. The Windows Firewall settings should announced.

  • Click Allow an app or feature through Windows Defender Firewall on the left.
  • Click Allow another app... at the bottom of the window. Y'all may demand to click the Change settings push at the superlative of the window commencement.

  • Click the Browsepush and navigate to C:\Program Files (x86)\WIN-911 Software\WIN-911 Enterprise\SMS and select WIN911.Notifier.SMS.Runtime.exe and click Open up
  • Click the Addbutton

  • Make sure the exception is enabled for the network profile you are using to communicate with the RV50X. In the example, nosotros are using the Private network contour.

  • Click OK and close the Windows Firewall Settings.
  • Your firewall is now configured for the WIN-911 SMS Runtime.

7. Configure WIN-911 SMS Gateway

With your modem configured, you lot tin can ready WIN-911 to apply the modem with the following steps.

  • Open the WIN-911 Workspaceand navigate to Contacts > Gateways > SMS
  • Click the  push button on the lesser left to add together a new modem.
  • Proper noun:Enter a unique proper noun for the modem.

    • Yous may find information technology useful to place the phone number of the modem in the proper name. E.g. Verizon Modem (555-555-555)
  • Connection Type: Select UDP

  • Address:Enter the IP address and port number of your modem. This is the IP address and port yous configured in a previous stride. Leave 911in the port field unless you configured a different port in a previous step.

  • Enable Incoming:When enabled, WIN-911 will process incoming SMS messages for the purpose of remote acknowledgment and Alarm / Report requests. If you do not crave such functionality, feel complimentary to disable this pick.
  • Click  to send a test message to a mobile phone.
  • Once you lot've tested your settings, select the  button to relieve your configuration.
  • WIN-911 is now configured to properly use your modem.

Technical Support

To create a support instance, y'all can utilize your Maintenance Support number or your CD Tracking number. You tin can create a Instance online or contact the product back up line: (512)326-1011.